Help Center

How can we help you?

Guides, tutorials, and answers for everything in Octal HR.

Popular: Run payroll Biometric setup Leave policy EOBI deduction Onboard employees Income tax slabs

Browse by category

Getting Started

Account setup, tenant configuration, adding your first employees.

14 articles

Payroll

Running payroll, tax calculations, EOBI, PESSI, bank files and payslips.

22 articles

Attendance

Shifts, biometric devices, manual punches, overtime, and late arrivals.

18 articles

Leave Management

Leave types, accrual rules, approval workflows, and leave encashment.

12 articles

Employee Records

Profiles, departments, designations, documents, and org charts.

10 articles

Loans & Advances

Loan issuance, EMI schedules, payroll deductions, and early settlement.

8 articles

Integrations

Octal Accounts sync, biometric device setup, bank file exports, API.

9 articles

Account & Billing

Subscription plans, invoices, role permissions, security, and data export.

11 articles

Most read this week

1 How to run your first monthly payroll 2 Income tax slabs FY 2025-26 3 Connecting a ZKTeco biometric device 4 EOBI employer contribution setup 5 Bulk employee import via CSV 6 Exporting HBL / MCB bank transfer files 7 Setting up employee loan EMI schedules

Recently updated

Biometric sync delay — troubleshooting guide
Updated 30 Apr 2026
How to run your first monthly payroll
Updated 1 May 2026
Accounting integration — QuickBooks & Xero
New · 28 Apr 2026
FY 2025-26 income tax slab changes
New · 1 Jul 2025
Tenant setup & onboarding checklist
New · 9 May 2026

Can't find the answer?

Our support team responds within 4 business hours on working days.

Contact support
System Status

All systems operational · 99.7% uptime (30 days)

Still need help?

Email Support

Send us a detailed message and we'll reply within 4 business hours.

info@octalhr.com

Live Chat

Chat with a support agent inside your Octal HR account dashboard.

Mon–Sat, 9 AM–6 PM PKT

Book a Training Call

30-minute screen-share session with a product specialist — free for all plans.

Schedule a session →