Coming soon. This feature isn't available in Octal HR yet — this guide is published ahead of release. For what’s available today, see the Help Center or contact us.
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Compliance setup — this guide covers statutory, payroll, and regulatory requirements. Octal HR is configurable for different countries, regions, and organizational policies.

Invoice Format

Invoices are generated on the 1st of each month for the upcoming period and emailed to your billing contact. Here is what a typical monthly invoice looks like:

Octal Technologies (Pvt) Ltd.
NTN: 1234567-8
Address: 05-507 Eden Tower, Main Boulevard Gulberg III, Lahore, Pakistan.
Email: info@octalhr.com
INV-2026-05-0087
Issued: 01 May 2026
Due: 07 May 2026
Paid
Bill To: ACME Corp (Pvt) Ltd — 47 active employees — Growth Plan
Growth Plan subscription — 47 active employeesPKR 30,550
SMS Gateway (add-on) — 1,200 SMSPKR 2,400
SubtotalPKR 32,950
Sales Tax on Services (Punjab) 13%PKR 4,283
Total DuePKR 37,233
Sales Tax on Services: The applicable rate depends on your registered province. Punjab and KP: 16%, Punjab: 13%, Balochistan: 15%. Enter your registered address and Sales Tax Reg. No. in Settings → Billing → Tax Details to ensure the correct rate is applied.

Downloading Invoices

1
Go to Settings → Billing → Invoices.
2
A table lists all invoices with date, amount, status, and actions.
3
Click Download PDF next to any invoice.
4
Alternatively click Download All (XLSX) to export a full statement of account for your accounts department.

Payment Methods

MethodHow to PaySettlement
Bank TransferTransfer to the UBL account on the invoice (IBAN and account number). Include your invoice number in the reference.2–3 business days
Credit / Debit CardClick Pay Now on the invoice page. Visa, MasterCard, and Union Pay accepted.Immediate
EasyPaisa / JazzCashAvailable for Starter plan only. Click Pay via EasyPaisa on the invoice page.Immediate
ChequeEnterprise clients only. Cheque details shared by your account manager.3–5 business days

Once payment is confirmed, the invoice status updates to Paid and you receive an email receipt. Card payments are processed securely via Stripe — Octal HR does not store card details.

Billing Contact

The billing contact receives invoice emails and payment reminders. It defaults to the account owner but can be changed.

1
Go to Settings → Billing → Billing Contact.
2
Enter the name, email, and phone of the person who should receive invoices (e.g., your CFO or accounts payable).
3
Enter your company's registered address and Sales Tax Registration Number (STRN) for the invoice header.
4
Click Save. Updates apply from the next invoice.

Tax Details

Octal HR is a Punjab-registered technology services company. Invoices include Sales Tax on Services at the applicable provincial rate:

  • Punjab: 16% (PRA)
  • Sindh: 13% (SRB)
  • KPK: 15% (KPRA)
  • Balochistan: 15% (BRA)
  • AJK / ICT: Subject to prevailing federal rules

If you are a registered Sales Tax payer, you may claim input tax adjustment on your periodic Sales Tax return. The invoice includes all information required for this (Octal HR's STRN, your STRN, and the tax amount per applicable category).

If your STRN appears on the invoice, the provincial tax authority treats the supply as a B2B transaction. This is required for claiming input tax. Enter your STRN under Settings → Billing → Tax Details.

Late Payments

  • Invoices are due within 7 days of issue.
  • A reminder email is sent 3 days before the due date and on the due date.
  • If payment is not received within 14 days of the due date, the account is placed in read-only mode — existing data is accessible but no new records can be created.
  • After 30 days overdue, the account is suspended. Data is retained for 60 days before permanent deletion.
  • To reactivate a suspended account, settle the outstanding balance. Contact support for a payment arrangement if needed.